Click to go to Installation Procedure Click to go to Home page Click to go to Frost Line Simulation video

Customers experiencing heater insert problems, after warranty, have the option to:

As a homeowner:
Legalett Service and Support Professionals
 As a qualified technician, troubleshooting the heater:

1) Contact your Legalett Installer *
or
2) Contact your
Legalett Service Representative*
or
3) Contact a qualified technician

* Installer or Service Representative
may recommend a qualified technician to service the heating unit.

1) Use the information available on this site to troubleshoot the heater insert
or
 2) Use the Legalett Phone, Fax or Email Support listed below
or
 3) Send heater insert to Legalett for servicing
Attention :

In all cases when contacting Legalett, Please have
1) Heater Insert model #
and
2) Product data sheet
in hand.

Hours of Operation :
  Monday - Friday 9 am - 5 pm  (Eastern Time Zone)

Phone Support:
Fax Support:
Email Support:

  1-866-299-7567 - extension # 225
  1-613-937-0125
  tech@legalett.ca
Or Write to :
  Legalett Inc.
  Service & Support
  103 Warner Drive
  Long Sault, ON
  K0C 1P0